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Writing

Things worth knowing whether or not you buy from us

Guides on running retail and hospitality businesses well, written by people who spend their days looking at other people's operational data. No gated PDFs.

Buying guides9 min

How to choose a POS system without regretting it in eighteen months

Most POS buying advice is written by people selling POS software. Here is the version we would give a friend, including the questions vendors hope you will not ask.

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Compliance

Europe's e-invoicing mandates in plain language: what a POS actually has to do

Structured e-invoicing sounds like an accounting problem. It is really a point of sale problem, because the document has to be correct at the moment the sale happens.

9 min
Operations

Where your stock actually goes: a practical guide to reducing shrinkage

Most shrinkage is not theft. It is receiving errors, unrecorded wastage, mis-scans and returns that never went back on the shelf. Each one is fixable.

7 min
Restaurants

Your own QR menu versus the delivery apps: the maths nobody shows you

Aggregators are a customer acquisition channel with a very expensive rate card. Your own ordering channel is cheap but empty. The answer is not either - it is the ladder between them.

6 min
Engineering

Why we built SumPOS offline-first, and what that actually means

There is a real architectural difference between a system that caches for emergencies and one where local is the default. It shows up on exactly the day you cannot afford it to.

8 min
Restaurants

Food cost control: the eight numbers that decide whether a restaurant survives

Restaurants rarely fail because of one bad decision. They fail because six small percentages moved in the wrong direction and nobody was watching the right report.

7 min

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