The channel your customer already has open
A receipt on WhatsApp gets read. An emailed PDF gets ignored. SumPOS sends on the channel that suits each message.
WhatsApp, SMS & Email
Receipts, reminders and campaigns where people actually read them.
- Category
- Channels
- Availability
- Included in plan
- Setup
- Guided by our team
Transactional messages that save real time
Digital receipts, order confirmations, ready-for-collection alerts, delivery updates, appointment reminders and payment due notices. Each one replaces a phone call somebody was going to have to make.
- Digital receipt with a link to the full invoice
- Order accepted, preparing, ready and delivered updates
- Appointment confirmation and reminder sequences
- Invoice due and overdue reminders with a payment link
- Stock arrival notifications for back-ordered items
Campaigns from segments, not spreadsheets
Build the audience from purchase behaviour in the CRM, choose a template, preview it on a real phone, and send. Every campaign reports back on redemption and attributable revenue.
- WhatsApp Business template management
- SMS with sender ID where supported
- Email with branded templates
- Single-use voucher codes per recipient
- Scheduled and recurring campaigns
- Consent capture and one-tap opt-out
Your numbers, your sender
Connect your own WhatsApp Business account and SMS gateway, so messages come from your brand and you keep the relationship. SumPOS orchestrates; it does not sit between you and your customer.
What is covered
Specific, checkable detail - so you can confirm the fit before you commit to anything.
Channels
- WhatsApp Business Platform
- SMS via your gateway
- Transactional email
- In-app push
- Web push on the storefront
- Printed fallback
Message types
- Digital receipts
- Order status updates
- Appointment reminders
- Payment reminders
- Loyalty and reward alerts
- Marketing campaigns
Governance
- Consent records per contact
- Opt-out enforcement
- Quiet-hours scheduling
- Template approval tracking
- Delivery and read reporting
- Per-branch sender configuration
WhatsApp, SMS & Email - questions
Still unsure about something? Ask us directly - a person answers, usually the same day.
For marketing and templated transactional messages, yes - and that is deliberate. Messages come from your verified brand, and the customer relationship stays yours. We help you through the setup during onboarding.
Ready to see your business on one screen?
The point of sale is free forever - unlimited registers, unlimited stores, no card required. Add the back office only when you actually need it.
No card required · Free forever · No commission on your sales · Your data stays yours