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🍽️ Restaurants & Cafés

The floor, the kitchen and the books on one system

Tables, tickets, modifiers, courses, splits, QR orders and delivery - all landing in the same place, all costing themselves properly.

We put QR menus on every table mostly to save on printing. What we did not expect was the average bill going up because people order a second coffee when they do not have to catch anyone's eye.
Bilal RahmanPartner, speciality coffee group · London

+14%

average check after QR table ordering

What usually goes wrong

The four things that quietly cost you money

Every industry has its own leaks. These are the ones we hear about most in this one.

Orders lost between floor and kitchen

A handwritten ticket, a shouted modifier, a wrong table. Every mistake is a comp and an unhappy guest.

Food cost you only learn about later

If you find out your cost percentage at month end, you have already lost the month.

Aggregator commissions

Twenty-five to thirty-five percent of a delivery order leaves before you have paid for the chicken.

Split bills at a table of nine

The most stressful ninety seconds of a server's shift, on a system that was designed for one buyer per bill.

A day in the business

How it runs on SumPOS

Four steps, in the order they actually happen on your floor.

01

Seat and order

Open a table, take the order on a tablet at the table or let guests order from the QR menu themselves.

02

Fire to the right station

Tickets route by station and course. Grill sees grill. The KDS times each item so everything lands together.

03

Serve and add on

Add rounds without reopening anything, transfer items between tables, merge two tables into one bill.

04

Split, pay, learn

Split by guest, item or amount. Then see the plate cost, the server's average check and the item's margin.

Non-negotiables

What restaurants & cafés genuinely need

The features that are not optional in this industry, however good the rest of a system looks.

Table & floor plan

Drag a visual floor plan, see occupied time per table, transfer and merge in two taps.

Kitchen display & KOT

Station routing, course pacing, prep timers, bump and recall, plus printed tickets where you still want paper.

Recipe costing

Every dish carries its real cost, updated when ingredient prices move - with margin alerts when they move badly.

Commission-free delivery

Your own ordering site and QR menu, with aggregator orders pulled into the same kitchen queue.

FAQ

Restaurants & Cafés - common questions

Still unsure about something? Ask us directly - a person answers, usually the same day.

Yes. The waiter app runs on any Android or iOS phone and fires straight to the kitchen. It works offline too, which matters in a basement or a garden.

Ready to see your business on one screen?

The point of sale is free forever - unlimited registers, unlimited stores, no card required. Add the back office only when you actually need it.

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