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📱 Electronics & Mobile Shops

Every unit accounted for, by serial

IMEI capture at intake and at sale, warranty status in one search, repair jobs tracked to collection, and trade-ins valued properly.

“Searching one IMEI now tells us who bought it, when, at what price, and whether it is still under warranty. That conversation used to take twenty minutes and usually ended badly.”
Ryan WhitfieldOwner, phone and repair chain · Manchester

20 min → 5 sec

to resolve a warranty query

What usually goes wrong

The four things that quietly cost you money

Every industry has its own leaks. These are the ones we hear about most in this one.

High-value stock, no unit-level trail

When a device goes missing, a category-level stock count tells you nothing about which one and when.

Warranty disputes

A customer returns with a device and a claim, and nobody can find the original sale in under ten minutes.

Repairs that lose money

Parts, labour and turnaround are tracked informally, so the repair counter's real profitability is unknown.

Trade-in valuation guesswork

Used devices come in at a price someone felt was fair, and refurb costs are absorbed silently.

A day in the business

How it runs on SumPOS

Four steps, in the order they actually happen on your floor.

01

Intake by serial

Scan every IMEI or serial into stock, linked to its purchase, cost and warranty terms.

02

Sell with the record

The serial goes on the invoice, the warranty clock starts, and the customer profile keeps the device.

03

Service and repair

Open a job card, track parts and labour, quote the customer, and message them when it is ready.

04

Trade in and refurbish

Value the trade-in against a grading scheme, book refurb costs to the unit, and resell with a known margin.

Non-negotiables

What electronics & mobile shops genuinely need

The features that are not optional in this industry, however good the rest of a system looks.

IMEI / serial tracking

Unit-level traceability from purchase to sale to warranty claim, searchable in one box.

Warranty management

Warranty terms per item and supplier, expiry lookup by serial, and claim tracking back to the vendor.

Repair job cards

Intake condition, parts, labour, status, quotes and customer notifications.

Instalments & trade-ins

Structured instalment plans with schedules and reminders, plus graded trade-in intake.

FAQ

Electronics & Mobile Shops - common questions

Still unsure about something? Ask us directly - a person answers, usually the same day.

Yes. Dual-SIM devices with two IMEIs, plus a serial number, are all captured against the same unit.

Ready to see your business on one screen?

The point of sale is free forever - unlimited registers, unlimited stores, no card required. Add the back office only when you actually need it.

No card required · Free forever · No commission on your sales · Your data stays yours