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💇 Salons & Spas

Chairs full, commissions clear, retail attached

Online booking that fills gaps, a client history your stylists actually read, and product sales that stop being an afterthought.

WhatsApp reminders cut our no-shows almost in half in the first month. That is a whole extra stylist's worth of revenue we were throwing away.
Camille LaurentFounder, salon and spa · Paris

−46%

no-show rate after automated reminders

What usually goes wrong

The four things that quietly cost you money

Every industry has its own leaks. These are the ones we hear about most in this one.

No-shows and gaps

An empty chair is revenue that can never be recovered, and a forgotten appointment is a lost regular.

Commission arguments

Service splits, product commission and assistant shares get calculated by hand and disputed every month.

Package balances in a diary

Someone bought ten sessions eight months ago. How many are left? Nobody is quite sure.

Retail nobody sells

Shelves of product sit unsold because there is no prompt at the moment the client is happiest.

A day in the business

How it runs on SumPOS

Four steps, in the order they actually happen on your floor.

01

Book online or in person

A booking page on your site and Instagram, with staff availability, service duration and deposits.

02

Remind and confirm

Automatic WhatsApp reminders and confirmations cut no-shows without anyone making a phone call.

03

Serve with context

Stylists see formulas, allergies, previous services and preferences before the client sits down.

04

Check out and attach

Bill the service, prompt the right retail product, apply the package or membership, and log the commission.

Non-negotiables

What salons & spas genuinely need

The features that are not optional in this industry, however good the rest of a system looks.

Appointment calendar

Per-stylist columns, resources like chairs and rooms, buffers, and drag-to-reschedule.

Packages & memberships

Sell sessions and plans, track balances across branches, and expire them on schedule.

Commission engine

Different rates for service, retail, assistant share and targets - calculated automatically.

Client history

Formulas, notes, photos, allergies and every service they have ever had.

FAQ

Salons & Spas - common questions

Still unsure about something? Ask us directly - a person answers, usually the same day.

Yes. You get a branded booking page you can link from your website, Google profile and Instagram bio, with optional deposits to protect peak slots.

Ready to see your business on one screen?

The point of sale is free forever - unlimited registers, unlimited stores, no card required. Add the back office only when you actually need it.

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