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Comparison

SumPOS vs Toast

Toast is a genuinely strong restaurant platform with deep hospitality features and a large support organisation. It is also a closed commercial model: their hardware, their payment processing, their contract. Here is the honest comparison, including the cases where you should pick Toast.

The scoreboard

The decision usually comes down to two questions. Do you want your point of sale and your payment processing bundled with a multi-year commitment, or kept separate and cancellable? And do you need restaurant depth alone, or a full back office with real accounting and local tax compliance behind it?

13

We win

5

They win

1

Even

Context

Who Toast are, fairly stated

  • Toast is a restaurant-only platform, and that focus is a real strength - the hospitality feature set is mature and thoroughly tested at scale.
  • It operates primarily in the United States, Canada, the United Kingdom and Ireland. It does not serve continental Europe, so Germany, France, Italy, Spain, Poland and the Nordics are outside its footprint.
  • The commercial model bundles software, proprietary hardware and Toast's own payment processing, typically on a multi-year agreement.
  • Published plans start from a free Starter Kit for very small operations, with the main point of sale plan from around $69 per month and higher tiers from roughly $110, before add-ons and processing.
Line by line

SumPOS compared with Toast

Each row states our position, theirs, and who we think comes out ahead - including the rows where that is not us.

Commercial terms

Contract length

SumPOSMonth to month. Cancel any time, no notice period, no termination fee.
ToastCommonly reported multi-year agreements with early termination fees, particularly where hardware is financed.
SumPOS

Payment processing

SumPOSBring your own processor. We take 0% of your sales and have no interest in your rate.
ToastToast Payments is integral to the model, at a published flat rate. Choosing your own processor is generally not available.
SumPOS

Hardware

SumPOSAny standard ESC/POS printer, scanner, drawer or scale. We do not sell hardware.
ToastProprietary hardware, purchased or financed from Toast, and not transferable to another platform.
SumPOS

Per-user cost

SumPOSUnlimited users on every paid plan.
ToastUsers are generally included, though several capabilities are separately priced modules.
Even

Add-on modules

SumPOSOnline ordering, loyalty, kitchen display and inventory are in the plan, not extras.
ToastOnline ordering, loyalty, marketing, payroll and advanced inventory are commonly separate paid modules.
SumPOS

Published pricing

SumPOSEvery plan and limit is on the pricing page. No quote required.
ToastHeadline plans are published; real cost depends on a custom quote including hardware and processing.
SumPOS
Product

Restaurant depth

SumPOSTables, courses, modifiers, KDS, QR ordering and delivery - strong, but younger.
ToastExtremely mature. Years of edge cases handled at very large scale.
Them

Offline capability

SumPOSLocal-first architecture. Every till function works offline indefinitely.
ToastAn offline mode exists, with documented limits on which functions remain available and for how long.
SumPOS

Retail and non-restaurant

SumPOSRetail, grocery, pharmacy, wholesale and services are first-class, not adaptations.
ToastA retail product exists, but the platform is fundamentally built for restaurants.
SumPOS

Accounting

SumPOSA real double-entry general ledger with statements and bank reconciliation, included.
ToastStrong reporting, with accounting handled by exporting to a separate package.
SumPOS

Platform coverage

SumPOSAndroid, iOS, Windows, macOS and web from one shared core.
ToastToast hardware and mobile apps within the Toast ecosystem.
SumPOS

Ecosystem and integrations

SumPOSGrowing. Open REST API and webhooks from day one.
ToastA very large marketplace of established third-party integrations.
Them
Markets and compliance

EU e-invoicing mandates

SumPOSEN 16931 with Peppol, KSeF, SdI, Factur-X, XRechnung and Verifactu profiles.
ToastNot applicable - Toast does not operate in the countries these mandates cover.
SumPOS

Continental Europe

SumPOSBuilt for it - EU VAT, e-invoicing, EUR billing and local languages.
ToastNot available outside the US, Canada, the UK and Ireland.
SumPOS

US market depth

SumPOSSales tax with nexus monitoring and PCI-scope-reducing payments - but a newer entrant.
ToastPurpose-built for US restaurants, with deep local payroll, delivery and payment integration.
Them

Languages

SumPOSInterface, receipts and menus in the major European languages, plus RTL.
ToastEnglish-first, with limited localisation beyond its four markets.
SumPOS
Scale and support

Support organisation

SumPOSSmall team, direct access, weekend cover. Fast, but not thousands of people.
ToastLarge 24/7 support organisation with field service in its core markets.
Them

Track record

SumPOSEarly stage. We say so plainly rather than implying otherwise.
ToastPublic company serving well over a hundred thousand restaurant locations.
Them

Data export

SumPOSFull structured export on demand, guaranteed in the contract.
ToastExport is available; the practical difficulty is hardware and processing lock-in rather than data.
SumPOS

Comparison last reviewed in September 2026 using publicly available pricing pages, published reviews and vendor documentation. Competitors change their pricing, packaging and contract terms regularly, and terms are often negotiated per customer. Confirm current details with the vendor before making a decision - we would rather you checked than took our word for it.

When Toast is the better choice

We would rather lose the sale than lose your trust in month three.

You run a restaurant in the US, Canada, the UK or Ireland

Toast is built for those markets, with local payroll, payments and delivery integrations we simply do not have. If that is where you trade, they are the safer choice today.

You want one vendor accountable for everything

Software, hardware, payments and support from a single company has genuine operational value. If a terminal fails at 8pm, there is one number to call and no argument about whose fault it is.

You need a very large integration ecosystem

If your operation depends on specific reservation, delivery, accounting or workforce tools already integrated with Toast, the switching cost of losing those is real.

You are a large enterprise chain wanting a proven vendor

We are early. If procurement requires audited financials, a decade of references and formal certifications today, we will not clear that bar yet - and we would rather say so.

When SumPOS is the better choice

Where the structural differences work in your favour.

You want to keep your own payment processing

If you have negotiated a good rate with your bank, or you operate in a market where card processing is not the dominant tender, bundled processing is a cost rather than a convenience.

You do not want a multi-year commitment

We are month to month with no termination fee. The only thing keeping you is whether the product is good, which we think is a healthier arrangement for both sides.

You need real accounting, not just reports

SumPOS runs an actual double-entry ledger with statements, receivables, payables and bank reconciliation, so month end does not involve exporting to a second system.

You trade in continental Europe

If you have sites in Germany, France, Italy, Spain, Poland or the Nordics - or an e-invoicing mandate arriving in 2026 - Toast is not an option regardless of how good it is.

You sell things other than food

Retail, grocery, pharmacy, distribution and services are first-class in SumPOS rather than a secondary product line.

Your connectivity is unreliable

If outages are a weekly event rather than an emergency, a local-first architecture is not a nice-to-have.

Switching

Moving from Toast, realistically

Including the parts that are genuinely annoying, because pretending otherwise helps nobody.

  1. 1Export your menu, modifiers, customers and historical sales from your current system - we will tell you exactly which reports to pull.
  2. 2We map the data with you, including modifier groups and combos, which are usually the fiddly part.
  3. 3Confirm which of your existing peripherals we can drive. In most cases scanners, drawers and network printers carry over even if the terminals do not.
  4. 4Run both systems in parallel for one to two weeks. We strongly recommend this and will not push you to cut over early.
  5. 5Check your existing contract's notice period and any early termination or hardware financing obligation before you cancel anything.
Comparison FAQ

SumPOS and Toast - the questions we get

Still unsure about something? Ask us directly - a person answers, usually the same day.

Usually, but the honest answer is that it depends on your card volume. Our subscription is often lower and we take nothing from your sales, so the gap widens as your revenue grows. If you process a lot of cards, the processing rate matters far more than the software fee - which is exactly why we think the two should be priced separately and negotiated separately.

Ready to see your business on one screen?

The point of sale is free forever - unlimited registers, unlimited stores, no card required. Add the back office only when you actually need it.

No card required · Free forever · No commission on your sales · Your data stays yours